5 Tips That You Must Know To Protect Yourself From Loan Fee Fraud!

- by Becky Hall

Since the start of the coronavirus, we’ve recorded an increase of over 270% in loan fee scams! Here are 5 big warning signals to look out for to protect yourself:

  1. If you recently submitted several loan applications online or applied on a loan broker website, and then out of the blue someone calls, texts, or emails you to offer you a loan, it’s a scam!
  2. If you’re asked to pay an upfront fee before your loan can be funded as an ‘admin fee’, a ‘deposit’ or ‘because you have bad credit’, it’s a scam!
  3. If you’re asked to pay a loan fee via a non-bank money transfer service or in the form of a popular gift card like iTunes, Google Play, or Amazon, it’s a scam!
  4. If the caller is aggressive, pressurising you to take a loan and does not like it when you ask questions, it’s a scam!
  5. If you pay a loan origination fee or a same day funding fee or a loan deposit, but you’re asked to make more payments before even receiving the loan, it’s a scam!
Scammers often pose as authorised firms to gain victims’ trust. Listen to this scammer impersonating a Cashfloat representative:


What is Loan Fee Fraud?

Loan fee fraud, also known as advance fee fraud, is a type of scam that often targets people searching for loans online. Fraudsters reach out to the victim and offer them a loan but demand an upfront fee for the money that the victim ultimately never receives. Often, once the victim makes the first payment, the fraudsters will demand several more payments before disappearing.

Fraudsters target the most financially vulnerable people who have limited access to mainstream credit options. Scammers have taken advantage of the COVID-19 pandemic to extract millions from vulnerable individuals and businesses.

Have You Been Scammed? What to do Next

  • Report the scam right away

    If you think that a scammer has approached you, or unauthorised firms trying to force you into sending an upfront payment for a loan, report it straight away to the FCA by calling 0800 111 6768 or by submitting a reporting form.

    Alternatively, you can notify Action Fraud by contacting them on 0300 123 2040. You can also report your suspicions through an online form on the Action Fraud site.

  • Notify your bank

    If a payment was made from your bank, which turns out to be a scam, wasn’t authorised by the account holder, banks are required to reimburse the money to their customer under the CRM code. Banks are only required to refund the money if the payment was not authorised. If you feel that the bank isn’t dealing with your claim fairly and that you are entitled to a reimbursement, you can contact the Financial Ombudsman.

  • Since March 2020, £41 million has been reimbursed to fraudulent victims under the CRM Code. Since March 2020, £41 million has been reimbursed to fraudulent victims under the CRM Code.
  • Notify the gift card company

    If you paid a fraudster with a gift card, tell the company that issued the card right away and inform them that the gift card was used in a scam. There is a chance that the money is still on the card, and you can ask them to refund the money. If you act quickly enough, you may still be able to get your money back. Note: some companies won’t refund the money on a gift card even if the gift card hasn’t been used.

  • Stay Alert to Future Scams

    If you have been a victim to fraudulent activity, fraudsters are likely to target you again by passing your information on to other scammers. These scammers may try to target you from a very different angle. If you are concerned about being a victim of future scams, contact the FCA immediately.

Cashfloat Warns the Public to Protect Themselves From the Increasing Threat of Loan Fee Fraud. Cashfloat Warns the Public to Protect Themselves from the Increasing Threat of Loan Fee Fraud.

5 Tips to Protect Yourself Against Loan Fee Fraud:

  1. Apply for loans with a direct lender only, not a broker. All our customers who have been scammed reported that they recently applied for a loan on a broker site. Scammers often get their details from shady broker sources.
  2. Make sure you only apply with FCA authorised lenders. You should always check on the Financial Services Register to see if the lender is regulated before applying for a loan. If you deal with an unauthorised lender, you won’t be covered by the Financial Ombudsman Service if things go wrong.
  3. Never respond to callers offering loans over the phone. Always use the contact details provided on the website and make sure they match the firm’s contact details on the FCA register, rather than using a direct line or email they give you. If there are no contact details provided on the FCA register or the firm claims they are out of date, call the Consumer Helpline on 0800 111 6768.
  4. Never pay upfront fees for a loan. A caller may ask you to pay an upfront fee in exchange for a “guaranteed” loan. They may ask you to make the payment via amazon vouchers, iTunes vouchers, a money transfer service, or some other means of payment. A regulated lender will never ask you to do this, no matter your credit score.
  5. Never feel pressured to pay a fee quickly. Scammers are often aggressive and will try to rush the customer into making a payment or on-the-spot commitments. A regulated lender will never put pressure on people into taking a loan they can’t afford, or unsure about.

 Read more about  recent scams - Cashfloat
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About The Author
Becky Hall
Becky never thought she would be a financial blogger. But Fate arranged that Becky had to put her accounting degree on the back burner right after she graduated with a first in Business and Accounting. While doing bookkeeping as a freelancer for private clients, Becky noticed how many cashflow problems can be solved with a little bit of education. Trying to keep her clients out of debt, Becky began writing resources which she distributed to clients. What began as writing advice for clients evolved into a passion and now Becky found her platform at Cashfloat. When she isn’t writing, calculating or budgeting, Becky can be found at her piano playing something classical.
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Cashfloat is a trading style of Western Circle Limited - Company Registration Number: 7581337. We are fully authorised and regulated by The Financial Conduct Authority. FCA full permission license: 714479. ICO Registration Number: Z3305234


* Cashfloat terms and conditions apply. Applicants must be 18 or over. All loans are subject to affordability, applicant verification and traditional credit checks via various national databases by Cashfloat responsible lending policy. In most cases, loan decisions may take up to 30 minutes during office working hours. If your bank does not support Faster Payments, funds will be sent to your account the same day as approval so long as you’re approved by 16:30.


Representative example: Borrow £900 for 7 months. 1st monthly repayment of £187.92, 5 monthly repayments of £250.56, last monthly repayment of £125.27. Total repayment £1,565.99. Interest rate p.a. (fixed) 198.72%. RAPR 529.09% Our APR includes all applicable fees. Daily interest is capped at 0.74%.


Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

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