Contact the Cashfloat Team

We want you to know exactly what happens during the entire loan process. If there is anything you aren’t clear about or want to let us know, please contact us today!

Any questions?

We’d love to hear from you! If you have questions or comments about any step of the loan process, feel free to contact us using one of the methods below.

Opening Hours

Monday to Friday: 9:00am – 5:30pm
Note: We are open 24/7 for online loan applications. Submit your application at a convenient time for you!

By Phone

Customer services: 020 3757 1933


Need Relay UK? Dial 18002 020 3757 1933 or use the Relay UK app.

By Email

Customer services: info@cashfloat.co.uk
Complaints: complaint.handling@cashfloat.co.uk
Media & Press: newsroom@cashfloat.co.uk

In Writing

Western Circle t/a
Cashfloat, Office 8, 2a
Highfield Avenue, London,
NW11 9ET

Our location
Western Circle t/a Cashfloat, Office 8, 2a Highfield Avenue, London, NW11 9ET

Want to learn more about how our loans work? Explore these helpful links:

Rates and terms
How it works
FAQs

No fees. Instant decision. Cash in 1 hour. It’s that simple.

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Cashfloat Loans — Responsible UK short-term lending since 2014.

Cashfloat is a trading style of Western Circle Limited - Company Registration Number: 7581337. We are fully authorised and regulated by The Financial Conduct Authority. FCA full permission license: 714479. ICO Registration Number: Z3305234


* Cashfloat terms and conditions apply. Applicants must be 18 or over. All loans are subject to affordability, applicant verification and traditional credit checks via various national databases by Cashfloat responsible lending policy.


*Funding times vary depending on application details, approval timing, and bank processing. Many applications that provide complete and accurate information are processed 24/7, though approvals late in the day or over weekends may be funded the next working day.


Representative example: Borrow £700 for 6 months. 1st monthly repayment of £168.45, 4 monthly repayments of £224.60, last monthly repayment of £112.20. Total repayment £1,179.05. Interest rate p.a. (fixed) 185.39%. Representative APR 611.74% Our APR includes all applicable fees. Daily interest is capped at 0.8% per day.


Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

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