Contact the Cashfloat Team

We want you to know exactly what happens during the entire loan process. If there is anything you aren’t clear about or want to let us know, please contact us today!

COVID 19 Business Update

Please be advised that due to the current pandemic our opening hours have changed slightly. We are now open Monday to Friday 9am to 5.30pm and we will ensure that any requests received are processed during these times. Should you be experiencing any difficulties in meeting your repayments, please contact us at your earliest convenience.

Any questions?

We’d love to hear from you! If you have questions or comments about any step of the loan process, feel free to contact us using one of the methods below.

Opening Hours

Sundays and Bank Holidays:
9:00am – 4:00pm
(Underwriting only)

Monday to Friday:
9:00am – 5:30pm

By Phone

Customer services:
020 3757 1933

By Email

Customer services

Complaints department

In Writing

Western Circle t/a Cashfloat
Office 8, 2a Highfield Avenue
London, NW11 9ET

Media & Press Enquiries

For press enquiries about Cashfloat, please email us at:


Have a question about how our loans work? Check out the following options:

Rates and Terms
How It Works

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people in the UK
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